Some phones may need to turn on the OTG manually by flicking downwards on the top side of the screen. (Only the newest version doesn't support Android 10.) All the apk files are downloaded from Google Play. Note: It may report unsafe as you don't install it from Google Play. Click here to read the notice of Android 10 bug. It would not work due to system compatibility issues. The apk files downloaded on our website can work on Android 10. You can also install them from Google Play. If your phone system is the Android 10, please don't download the app via Google Play. Google Play Download Link: “USB Camera”, "OTG View", "AN98" (NO for Android 10) USBCAMERA.apk(4.18MB) | Android 4.4 and above You can install the 3rd party camera app like “USB Camera”, "OTG View", "AN98" as below, to use our microscope. Phone manufacturers must have support for USB Video Class devices built in or this will not work. Please note that Android support is on a case-by-case basis. If it doesn't work, please contact us for help. Please check your camera privacy setting if you are win10 users. If not the usb connect issue, please let us know.Ģ) LED Lights up but you fail to find the device "GENERAL WEBCAM" on the dropdown list of the camera software.
Please check the USB connect or try to change another use port to connect. That means your microscope doesn't connect to the PC(Maybe it's poor connnection or the usb port voltage is insufficient. If you can find it, please restart your PC and open the software you want to used.ġ) LED doesn't light up. If it reminds you that Camera is being used by another application, please find it and close or end it. Otherwise you will not be able to see any image on any camera software.ĭon't open two camera software at the same time. When the device is occupied by the first software, other software may not work properly.
Win10 user need to set up the privacy setting to allow apps access your camera.
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